| Streaming Video Problem Solver |
You are here because the videos did not stream. Let's see if that can be
corrected by following the advice on this page:
The Basics
1. Internet Connection
You must have a high speed internet connection, such as DSL or cable, in
order for the videos to stream on your computer. A regular dial-up modem
will not work.
2. Windows Media Player
The Intrepid Berkeley Explorer videos stream in the Windows Media format.
You should have one of the later versions, at least Series 9, of the Windows
Media Player, which you can download HERE , because older versions may
not work. Other players may not work either.
3. Macs and Firefox Browsers
For Mac OS X try selecting and downloading Windows Media for QuickTime
to play Windows Media files from HERE . Should work; same site for a
Firefox Browser download.
Gremlins
Many programs or devices on your computer can block streaming videos. If
you have any of the following, disable them and try playing the video again.
1. Ad Blockers
Ad blockers, especially pop-up ad blockers, are public enemy number one.
Turn them off and the videos may stream.
2. Firewalls
There are many types of firewalls, and some of them block streaming video.
Disable your firewalls and give the videos another try.
3. Anti-Virus Programs
Although less of a problem than ad blockers and firewalls, some overly
protective anti-virus programs obstruct streaming video. If none of the
earlier suggestions have worked for you, turn off your anti-virus programs
and the videos might stream. This is perfectly safe, at least for my videos.
4. Videos Take Forever to Buffer
Here is a problem of my own creation, trying to stream four Intrepid Berkeley
Explorer videos at higher speeds and quality. Unfortunately, it's a failed
experiment, unless you have an exceptionally fast internet connection, likely
better than DSL. We have now substituted files which are easier to watch for
"Don Corleone's Island", "North and South Kiwi", "Mayavision Dos" and
"Maple Leaf National Parks". Please try them again.
I'm sorry for any inconvenience, but I meant well.
5. Streaming Videos Are Off Line
Sometimes the websites necessary for Intrepid Berkeley Explorer videos or
any videos to stream can be temporarily off line. Instead of nothing
happening, which usually indicates one of the problems above, you get an
error message saying the website could not be found or opened.
If this happens to me, I will try to get the videos back on line as soon as
possible, the same as anyone else with such a problem. But there is nothing
you can do about it. Give up and try again later. No such unhappy events
here for years now.
I hope this page is helpful.
The Intrepid Berkeley Explorer
corrected by following the advice on this page:
The Basics
1. Internet Connection
You must have a high speed internet connection, such as DSL or cable, in
order for the videos to stream on your computer. A regular dial-up modem
will not work.
2. Windows Media Player
The Intrepid Berkeley Explorer videos stream in the Windows Media format.
You should have one of the later versions, at least Series 9, of the Windows
Media Player, which you can download HERE , because older versions may
not work. Other players may not work either.
3. Macs and Firefox Browsers
For Mac OS X try selecting and downloading Windows Media for QuickTime
to play Windows Media files from HERE . Should work; same site for a
Firefox Browser download.
Gremlins
Many programs or devices on your computer can block streaming videos. If
you have any of the following, disable them and try playing the video again.
1. Ad Blockers
Ad blockers, especially pop-up ad blockers, are public enemy number one.
Turn them off and the videos may stream.
2. Firewalls
There are many types of firewalls, and some of them block streaming video.
Disable your firewalls and give the videos another try.
3. Anti-Virus Programs
Although less of a problem than ad blockers and firewalls, some overly
protective anti-virus programs obstruct streaming video. If none of the
earlier suggestions have worked for you, turn off your anti-virus programs
and the videos might stream. This is perfectly safe, at least for my videos.
4. Videos Take Forever to Buffer
Here is a problem of my own creation, trying to stream four Intrepid Berkeley
Explorer videos at higher speeds and quality. Unfortunately, it's a failed
experiment, unless you have an exceptionally fast internet connection, likely
better than DSL. We have now substituted files which are easier to watch for
"Don Corleone's Island", "North and South Kiwi", "Mayavision Dos" and
"Maple Leaf National Parks". Please try them again.
I'm sorry for any inconvenience, but I meant well.
5. Streaming Videos Are Off Line
Sometimes the websites necessary for Intrepid Berkeley Explorer videos or
any videos to stream can be temporarily off line. Instead of nothing
happening, which usually indicates one of the problems above, you get an
error message saying the website could not be found or opened.
If this happens to me, I will try to get the videos back on line as soon as
possible, the same as anyone else with such a problem. But there is nothing
you can do about it. Give up and try again later. No such unhappy events
here for years now.
I hope this page is helpful.
The Intrepid Berkeley Explorer
